UberEats / Macdonalds Roodepoort (Ontdekkers)

Placed an order for MacDonald's MacRoyal burger; my meals came promptly however the restaurant didn't fulfill my request of an extra item. Uber response is a ******* automated response (presumably) with a meager apology: we apologies for the inconvenience and hope for a better experience next time, something along those lines. When I use your channel to place an order I trust that it will reach the service provide with specified instructions to fulfill my order requests and you (ubereats) fail to give me a better response than that, e.g. how about getting in touch with the MacD regarding my order. Offer something or do something. It is so unfortunate that we rely on such services during the pandemic. Your lack of regard for customer focus and giving bad experiences us is WOW. Negligent or Arrogant