N
Nicole

1 reviews | Active since Feb 2023

25 Jun 2024, 19:01

UberEats is allowing their drivers to **** us

UberEats is letting their drivers get away with this ****ming trend.

UberEats drivers tend to drive to wrong locations, hang up when we answer the call, take a picture of the package (with no background of the destination) and then mark the order completed with a comment that the customer was unreachable and order was left at the door.

I have ordered food using UberEats,the driver Lucien Ibrahim sent a text that his at an unknown place. He ensured that he doesn't reach me and after 3 minutes marked the delivery completed.

The food was supposed to be delivered at a guarded building, the security officers are prohibited from collecting tenants orders so at which door was the food left at? Clearly the driver drove off with it to enjoy it to himself.

I've noticed that uber has normalized this norm of its drivers by ignoring all the customer complains about this trend when they just allow they drivers to get away with this *****ulent activity because of the "customer was unreachable " comment.

UberEats needs to start taking corrective measures against this *****ulent practice of its drivers before yall start loosing customers as this will ruin your brand.

0
Replies (0)