UberEats ill-treatment

Yesterday I bought meat that costed me R 100 through and the experience was extremely bad. The meat was burned, dry, not marinated as requested.

I referred my complaint to UberEats but they then decided to refund me just R 50 that hasn't reflected into my account, meanwhile the whole order costed me R 100. I have been making enquiries, for them to confirm on the refunded amount as their responses as unprofessional and full of rudeness as communicated by Rish from UberEats. He keeps on avoiding my questions with irrelevant same responses that he just copies and pastes.

I expect to be treated with fairness and respect as a customer, not some person whom can be feed with leftover meat and extremely small portions for the amount charged for the order.

Rish is very dismissive, rude and unprofessional.