Ubereats ********** service.

I have had multiple problems on the uber eats app during the past few months. I have reported each incident on the app and have received a refund or a replacement meal on each occasion. Today I have had to endure another slip up, with one item in my order missing. When I attempted to report it, I was informed that I will not be able to receive a refund in future, since I have made too many complaints in the past. That is a load of **** and that is not putting the customer FIRST. If ubereats ensured quality I wouldn't be complaining in the first place. This reporting mechanism should be used for continuous improvement. I have cut ubereats some serious slack in the past, but it is time to delete this miserable app and move on. Please vang tips from MrD.