UberEats HAVE ******* AS DRIVERS

UberEats are acting like ********s lately. If your drivers can just mark that an order has been delivered without actually delivering it, please have measures in place to avoid this. Tried calling the driver and the number goes to voicemail, no proper support in place from UberEats. I need my refund as fast as you deduct money from our accounts. The drivers name is Lutaya and they should not be working for you if they can lie and not deliver orders but mark it as delivered