RA
Robert A
1 reviews | Active since Nov 2019
27 Mar 2020, 07:50
UberEats - False Advertising
I got a mail stating I get 30% off off my next order using a code. When I tried to apply the code it stated "Oops, you're not eligible for this promotion". I contacted the in app chat team as well as the Facebook team and lodged a complaint after I ordered (as I had to eat and saw there was an option after ordering stating "My code did not apply".
I am now getting the run around saying only a certain group was eligible for the promo - if this is the case why did I get the email?
Also just take a look at all the complaints actually listed here on similar issues for UberEats, clearly they don't care about misleading the public
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Robert A's updateReviewer Update
27 Mar 2020, 08:38Latest response "Unfortunately, we will not be able to offer any adjustment with regards to your concern. We are bound by certain policy limitations and would not have the liberty to make any exceptions."
Nice to know that they don't care about their customers and "make up" policies to meet their needs.
Nice to know that they don't care about their customers and "make up" policies to meet their needs.
RA
Robert A's update27 Mar 2020, 08:38
Reviewer Update
Latest response "Unfortunately, we will not be able to offer any adjustment with regards to your concern. We are bound by certain policy limitations and would not have the liberty to make any exceptions."
Nice to know that they don't care about their customers and "make up" policies to meet their needs.
Nice to know that they don't care about their customers and "make up" policies to meet their needs.