UberEats drivers **** people of their food!

Order was made yesterday and when i got notified that my driver is arriving, i went outside, only for driver not to be there (this has happened before, so i waited for a bit) after at least 3-5 minutes, i go back inside, where I receive a notification stating that my driver has been waiting for me. I then tried to get connected to the driver, and my calls were not answered. When I check my order online, it says that it has been delivered. Nothing has been delivered to me though, and my money is gone as it was a card payment. I am shocked at the fact that the driver didn’t even contact me, or wait 15 minutes, or even pick up the calls I made.