Ubereats drivers *****ing our food

Uber Eats drivers are engaging in dishonest behavior by *****ing our food, and Uber Eats refuses to issue refunds. In one instance, the driver was at our neighbor's house, took a picture there, and falsely claimed to have called us. Worse yet, he didn’t even honk because he wasn’t at our gate. The system, where drivers can take a photo and wait 10 minutes, seems designed to protect those who are taking advantage of us. How are we supposed to know if the driver has arrived if they don’t call or honk at the gate? I will never use Uber Eats again.