UberEats driver ate my food and I must pay the bill

Their driver went to the flat next door and didn't go to the correct address, a flat number and cell number to use was messaged through for a smooth delivery. Their driver said he phoned, he probably just gave a buzz that didn't show, their App kept saying the driver is 2 minutes away when apparently the driver already there. I tried calling the driver twice and the call wouldn't go through. I called the restaurant, their words verbatim, if you are complaining about Uber eats the driver definitely ate your food. The lady manager said that they have major issues with Ubereats drivers eating the customers food. I went back to the Ubereats App, filed a complaint and they told me that the driver did what he was supposed to do he waited 17 minutes and called and the order was delivered. My question is who did he deliver to, because the order was not received. Most importantly, who gave him the code? Do they give their drivers access to our info?? How can such a popular company not do proper vetting of their drivers, because the ridiculous fact is that we end up losing money because they hire incompetence. They let ******* in our private spaces and how safe is that? They just won't listen to my side of the story. They should learn to show respect to their customers and deliver a good and safe service, as hig as they are!!!!