Ubereats double debit

I ordered food on Ubereats on Friday evening and I paid using my card linked to Uber. I then realized when I checked my balance I was double debited. I then tried to contact Ubereats but I keep getting bots responding. This is my second time having an issue with Ubereats and this is something they seem not to care about and the fact that my food was cold does not help this is really appalling. I have been trying to contact Ubereats but still no luck worst service.