UBEREATS DOUBLE CHARGES AND DOES NOT PAY THE DOUBLE CHARGE BACK

This was by far my worse experience with UberEats

I paid for an order a total amount of R410.90, then there was an "Authorization Hold" on my card where UberEats took another R410.90 out of my bank. It has been 7 working days and after dead ends on the app, I have tried to reach Uber just to be informed my account will be accredited with R18.96.

The R18.96 is not going to replace or put me at ease for the missing R410.90, I tried to reply to the email but was clearly told my complaint is not going to reach the support team - leading again to a dead end.

This is unbelievable and unacceptable!