UBEREATS DELIVERY FAIL

Whilst I've had reasonably good experiences with UberEats, I have had two problematic cases in the last two weeks. In the first case the driver did not come pick up my food at all. In the second the driver had my food but cancelled because she allegedly couldn't find my location. There was not even any communication on her part to check on the address details. Whilst the company ensures that you are not charged when these issues arise, it's still unacceptable that some of the drivers operate in this way. Customers should at the very least be given discounted or free meals to make up for the inconvenience