UberEats bunch of *******.

I spent atleat R10k a month on uber eats. I place orders nearly every day. We placed an order with Pedros. The driver delivers two items short. I report the items missing and uber refunds me for only 1 item. I log a complaint the app tells me i cant log a complaint because we have already been refunded. I try this several times , eventually i get prompt to send an email. I send the email and tell them i was only refunded 50% , they say they will look into it. I wait 48 hours , I log another email. they tell me they cant help me because its passed 48 Hours. Look its R50 but its the principle , you got a million customers and you ***** R50 per day from your customer , thats R50m . I dont tolerate stupidity . I ask for very little and I give alot. I decided I will give our local Mr D a try .