SV
Sam V

1 reviews | Active since Feb 2018

05 May 2022, 12:25

UBEREATS ARE USELESS NO RESPONDING TO MY EMAIL SENT 2 DAYS AGO

I AM AT MY WITS END WITH UBEREATS I SENT THROUGH A EMAIL TWO DAYS AGO REGARDING AN ORDER I PLACED ON THE 25TH OF APRIL ACCORDING TO THE UBEREATS DRIVER AND UBER I DID NOT PAY FOR THAT ORDER WHICH IS LIES, I SENT UBEREATS AN EMAIL AVISING THEM THAT I HAVE CAMERA FOOTAGE SHOWING THAT THE DRIVER WAS GIVEN THE MONEY. THIS IS NOT THE FIRST TIME I HAVE HEARD OF THAT THE UBEREATS DRIVERS ARE *****ING THE MONEY GIVEN FOR ORDERS IT HAPPEND TO ANOTHER LADY AT MY OFFICES.

I HAVE TRIED CALLING THEIR CUSTOMER SUPPORT NUMBER *** AND ENTERED MY MOBILE NUMBER IT THEN SAYS UNFORTUNATELY IT LOOKS LIKE YOUR AREA DOES NOT HAVE PHONE SUPPORT JUST YET AND I NEED TO CONTACT UBEREATS ON THE APP. HOW DO I RECTIFY THIS PROBLEM WHEN THEY DONT RESPOND TO ME ON THE APP AND YOU ARE UNABLE TO CONTACT THEM VIA PHONE.

UBEREATS IS USELESS I THINK THEY SHOULD DO AWAY WITH UBER ALL TOGETHER AND GET SOMEONE ELSE WHO IS ABLE TO OFFER A BETTER AND SAFER SERVICE.

PLEASE BE VERY CAREFUL WITH UBEREATS.

0
Replies (0)