Ubereats are *******

I would have given no stars if it was an option.

I placed an order only for it not to be delivered. I tracked the driver and when I went out to meet him I get a message my order was delivered and left at my gate. Obviously there was no order there. I tried calling the driver 5 times only to get his voicemail lite. After logging the issue with Ubereats I get the below response. They are literally *****ing from me and don't care about it.

Thanks for getting back in touch. We understand that you may be disappointed with this situation. As previously mentioned, we’re unable to offer you a refund or adjustment for this specific order after checking your account in more detail. However, be confident that this issue hasn’t gone unnoticed and your feedback is taken into account to further improve our service. Thank you for your understanding.