UberEats and steers ****

Uber eats keeps on ****ming me i ordered before they cancelled my order after paying and said I’ll get the refund in 14 days i never got it back today again im ordering at Steers Sam Ntuli they cancelled my order after paying but they’re not sending my money i ordered food because I was hungry now their telling me about 3 to 10 working days which is lie cause they never refund customers