UberEats and Chicken Licken will never see me again

UberEats is possibly the worst ever company. We placed an order with Chicken Licken about 3Km from home. 2 hours later still haven't received the order and eventually talked to the driver but he said that the order was taken by some other Uber driver. I called to complain and talked to a lady which put me on hold for 25 minutes. I eventually dropped the call and just made our own food at 22:00 in the evening after trying everything to resolve the issue. No apologies from the store or Uber was received. I will refuse to use Uber and Chicken Licken in my lifetime.