UberEats allows *****

Not at all satisfied with UberEats' services. On receiving a notification from my bank, I requested UberEats to not allow a payment form my bank account, as I made no order. An amount of R1226.50 was reserved against my bank account, after which I also received 4 more notifications of incifficient funds in my bank account as there were 4 more attempts to reserve orders against my bank account. On my request I've sent the required detail including the sms of resevation, after which thy requested proof from my bankstatement that the payment was made. This mend that I had to wait for the payment to go through. On sending this detail to UberEats, they only rep****... saying that my bank card is linked to another UberEats account, and they can't disclose the detail. They recommend that I should contact my friends and family as thy might be able to help find out more?????