UberEats *****

The UberEats concept is great. Unfortunately, UberEats drivers have come up with a wonderful **** (lucrative for the drivers, not so great for the reputation of the company and definitely not good for the customer!) After reading some of the UberEats reviews, I can see that billing is a general problem with UberEats.

This is how the **** works: You order food on UberEats, the driver accepts the order, and the customer is notified that UberEats is on its way to deliver the food to said customer. The client is then notified that there is a problem with the order and thus UberEats can't deliver the food. However, the Uber driver has collected the food and either eats it him/herself or sells/ gives it to someone else and the client still is charged for the order, i.e. the charge is not reversed on the credit card if paying by card or the client’s account is still debited to the value of the order if paying cash after the client is notified that there was a problem with the order. Thus, the full value of the order is STILL debited to the credit card if you ordered UberEats using your card, or you are informed that your account has a debit to the amount of the order if paying cash, ALTHOUGH YOU NEVER RECEIVED YOUR ORDER. When you next order UberEats, the debit must first be paid before you can place a new order. So, you are effectively feeding the Uber driver/ his family or friends or supporting the UberEats driver’s side hustle. When is UberEats going to address this problem? This **** really needs to end; it is causing REPUTATIONAL DAMAGE to UberEats!