UBEREAST RAN BY ********

Whoever is running Uber eats is a *******, along with all the indian consultants who work there.

On the 11 March 2022, i ordered from Chicken Licken in Rosebank and the order was never received. I informed both Chicken Licken and Uber Eats. Uber Eats said they will refund me and the money will reflect in 3 workings days.

Today is 07 April 2022 and i still have not received my refund but the APP says i did. I then called Uber Eats and was told by the indian consultant that the refund was done and i should speak to my bank. I then i asked to speak to the manager, which i did. Who i told that i can bring my bank statements to show that the refund was never done. After putting me on hold for a while, he then said the refund was now done and will reflect in three workings days. My call got cut off before i could ask why was it not done initially on the 11 March 2022 and he did not even bother to call me back. Before COB, I gave them a call again and was told that because i had already spoken to the manager, they cannot put me through to him again.

I explained that my issue was not resolved yet but the indian guy plain refused to put me through, saying that i got guidance from the manager.

On the 11 March they said they did the refund, still today they saying the same thing. Even blaming it on my bank!!!I will never again order from UBEREATS