UberDriver *****ing - Unresolved 3 weeks later

Good Day,

I hope this message finds you well.

Three weeks ago, I filed a complaint regarding an issue with my UberEats order, and unfortunately, it remains unresolved. To recap, I ordered a meal through UberEats and opted for Uber Package to handle the pickup. However, the driver took my food and then canceled the trip, resulting in charges for both UberEats and Uber Package.

I would appreciate it if you could investigate this matter further. Although I don’t recall the specific order numbers, you should be able to track the details through my communications with your support team.

I am quite frustrated as it has been three weeks without resolution. I would be grateful if this issue could be addressed as soon as possible.

Thank you for your prompt attention to this matter.

Regards Samantha Fortune +27 (0)81 ***