Uber *****s

I ordered 4 cases of stella beers on the app today and only 3 six packs was delivered. No indication of stock shortage was mentioned. The full amount of R908.00 was deducted but only 3 six packs was rang up. How is that possible. The app gives you a suggestion to pick an item if there is no stock and you have the option to select yes or no,so obviously i choose no. When i started calling, i was advised that the order was for 4 six packs but i only received 3, yet the amount i paid doesn't match what i got. I called uber support and i was left with an Indian guy that sounded like he was reading from a page or AI programme. No assistance was given but a ticket that is logged with a turn around time of 24 hours. But no clear indication of when i will be refunded. The supervisor from Spar had to constantly call them for feedback. I have not gotten any indication or feedback as to what happened to my order. Just that there is a problem with the system. But when the system took my money there wasn't a problem.