UBER REFUND NOT DONE YET

order number #5B466

On Friday, 6 November 2020,I ordered from Afros Westville. The amount being, R330.75

Our order was short delivered.

The Uber guy advised that he mentioned to the lady at Afros that the order was short, but she insisted it was all there.

We did contact the store and was told that the uber guy must return to collect the remaining order, whilst this was not even his fault. He then told the lady at Afros that he will charge them R50.00 to deliver the short items. Hours passed and when we contacted the store again, we were told that they cannot deliver and that they will refund us via Uber.

on Wednesday, 12 October 2020, i got a call from the store manager at Afros advising that he is liaising with Uber on this matter as it is an Uber problem.

i find this service pathetic. it does take a week to attend to a refund.

i want the money refunded to myself failing which i will take this further.