Uber **********

The customer service for this company is horrible. I have had An unknown amount charged on my account where I could only communicate via chat. The feedback was"We can see that this was not linked to your account but a different user account...we strongly advise that you reach out to your friends and family with regards to these charges..." This id boggling ,they charge me ,state it's not my account and then tell me to speak to my friends and family about the charges! When I informed them that all my devices were with me at the time I got sent back the same message. When I requested information on how to close my Uber account the sent me back the same message. This feels low key ********** to me. This company probably does this numerous times a day and they have no remorse