Uber Food Non-Delivery

It is hard to believe that such an ongoingly-*********** company can continue to exist. I have had numerous experiences of really poor deliveries, lost drivers, food getting cold while they do other drop offs th route. Tonight I watched as my original driver took ages to collect the food. Then suddenly the driver changed. The new driver seemed no better as my food from Fishaways was delayed and delayed. After 50 minutes my order was suddenly cancelled. No explanation. Nothing! This is not the first or the second time this has happened. There is no human being you can talk to. Just a myriad of suggested reasons as to what might have happened. You are then invited to re-order! Mind-boggling lack of professionalism all round.