Uber either does not delivery your order / they eat it before delivery takes place (THIS IS NOT THE FIRST TIME)

Please refer to below complaint. Not only was my product delivered but I am being sent from pillar to post.

Arjumand You are welcome. I would suggest you to kindly write us via in-app support, so that this concern can be looked into and addressed accordingly. You should be able to contact them through your in-app support by following these steps: 1. Navigate to the help section in your app. 2. Choose the order you had a problem with. 3. Select the relevant issue and give us a brief description of the issue and our internal team will be happy to assist you further. 4. Press Submit this. You will also have the option to add a screenshot or photo using the camera icon in the lower left-hand corner. Pieter this is not acceptable Arjumand. I have not received my order I don't have the app on my mobile device currently as I always order from my computer. the point is I paid for product & service from uber eats and have not received anything. I have tried to contact the driver and this person does not pick up the phone. Thus I am requesting a refund Arjumand The situation you have described is certainly not the Uber Eats experience we expect you to have. Pieter well this is not the first time either. if your food does not get eaten before delivery takes place, you don't even receive anything. please refund me I will take my own car buy food so I know what I get and how much I get for what I am paying for Arjumand In order for us to look into this for you, please submit a contact through the ‘Help’ section of your Uber Eats app and member of our response team will be back in touch shortly. Thank you. Have a good day. Arjumand left the chat Chat rated Bad