1 reviews | Active since May 2017

09 Apr 2025, 14:38

UBER EATS ***** YOUR MONEY

If I could rate them in the negative I would!!! I ordered food on Friday 4th April, they put through 3 amounts on my card. The total amount for the order with delivery, the amount for the order and the amount for delivery. When I queried it with them - which in itself is nearly impossible as there is NO contact number or EMAIL address and the in app help function is pathetic - they came back to me stating that it was my banks fault and that the one transaction was pending.

I called my bank, who confirmed that they are lying, as they, UBER, processed the payments and put through the amounts and they confirmed that ALL 3 amounts went off my account and that UBER need to reverse the payment and credit me.

No matter how many times I email, they say the same thing and blame my bank and take NO responsibility for their uselessness.

I WILL However NEVER use UBER ever again and will try and advise everyone to please check their bank accounts as this seems to be their modus operandi.

OH and be careful when complaining on facebook as all of a sudden you get a call from an overseas number who send you a link to refund you but there is NO Uber on the form anywhere and they ask for ALL you personal and card and account information. When I asked them who they were and that I was not going to complete this form they hung up on me.

Super DODGE Company and people who are affiliated with UBER!!!!!

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