DT
Demitri T
1 reviews | Active since Jan 2017
24 Sept 2025, 19:29
Uber Eats useless
I WANT TO KNOW WHY MY ORDER WAS CANCELED 20 MINUTES BEFORE DELIVERY WHENI ORDERED 2.5 HOURS IN ADVANCE!!! AND DON'T GET YOUR STUPID BOT TO ANSWER MY QUESTION, IT'S ABSOLUTELY USELESS!!! I CALLED MUGG AND BEAN AND THEY HAD MY ORDER READY AT 18:00 SO I WANT TO KNOW WHY YOUR DRIVER DID NOT PICK IT UP!!!! ORDER 42D58
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Replies (2)DT
Demitri T's updateReviewer Update
25 Sept 2025, 08:39According to Uber Eats my query has been resolved?? It has certainly NOT been resolved!! I want an answer to my question: WHY WAS MY ORDER CANCELED 2.5 HOURS AFTER I HAD ORDERED? And I suggest Uber Eats gets rid of the useless BOT function, they obviously do not have the technology to make it work and it only infuriates your customers and is just LAZY! Get a REAL person to help customers!!!
DT
Demitri T's update25 Sept 2025, 08:39
Reviewer Update
According to Uber Eats my query has been resolved?? It has certainly NOT been resolved!! I want an answer to my question: WHY WAS MY ORDER CANCELED 2.5 HOURS AFTER I HAD ORDERED? And I suggest Uber Eats gets rid of the useless BOT function, they obviously do not have the technology to make it work and it only infuriates your customers and is just LAZY! Get a REAL person to help customers!!!
DT
Demitri T's updateReviewer Update
26 Sept 2025, 09:09This must be one of the WORST companies in SA! After a completely nonsensical reply to my question by their useless BOT they have now deleted my account to stop me from Emailing them. On top of their delivery fee they add on their own little "service fee", just to rip people off even more. There is a reason why they have no customer service number to call, because if they did they would be answering complaints 24 hours a day. Disgusting company. Rather use Mr. Delivery.
DT
Demitri T's update26 Sept 2025, 09:09
Reviewer Update
This must be one of the WORST companies in SA! After a completely nonsensical reply to my question by their useless BOT they have now deleted my account to stop me from Emailing them. On top of their delivery fee they add on their own little "service fee", just to rip people off even more. There is a reason why they have no customer service number to call, because if they did they would be answering complaints 24 hours a day. Disgusting company. Rather use Mr. Delivery.