GM
Gugulethu M

1 reviews | Active since Sept 2026

15 Sept 2026, 11:17

Uber Eats told DEAF customer to EAT ROTTEN FOOD - Refused R220.70 refund - CGSO RD1YNJ34

DISGUSTED - FOOD POISONING - DISABILITY **************

Order F18E4 - R220.70 - Steers - 14 Sept 2025 Account holder: Cc's account (friend helped me because I am DEAF)

I received ROTTEN food that smells and looks spoiled. I have PHOTOS and VIDEO. I could have DIED if I ate it.

I contacted Uber Eats for refund R220.70. I have R0.37 left in Capitec.

Uber Eats reply: "Too many refunds on this account, we can't help"

Are you saying I must EAT ROTTEN FOOD and get FOOD POISONING because my friend had refunds before??? Is that Uber Eats policy? Force customers to eat spoiled food?

I am DEAF - I told them WHATSAPP ONLY *** - they keep trying to call, ignoring my disability.

CPA Rights Violated: - Section 53 - Right to SAFE food - Section 55 - Food must be fit to eat - Disability **************

I filed: CGSO Complaint RD1YNJ34 (Health & Safety) CGSO Complaint N42AKY1O

Uber Eats refuses to refund R220.70 for ROTTEN FOOD. Telling customer to eat rotten food is ********.

I have reported to Health Department - Steers branch must be inspected.

DO NOT ORDER FROM UBER EATS IF YOU ARE DEAF OR GET ROTTEN FOOD - THEY WILL TELL YOU TO EAT IT.

I want my R220.70 refund immediately. I am hungry, I have R0.37.

Photos attached.

#UberEats #FoodPoisoning #CGSO #DeafCustomer #RottenFood

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