UBER EATS, THEIVES THAT CHARGE AND DONT DELIVER!!!

Yesterday the 14 April 2025 My location 51 Kyalami blvd, kyalami business park. I ordered food through uber eats from KFC. watching the tracking on the uber eats app, i noticed the driver stopped at a business called formax (on the uber eats map), I then contacted the driver via the chat, he refused to take directions, allegedly left the food on a sewer cover somewhere near where he was, took a picture and submitted it on uber eats for me to see where the food is. I was nowhere near where he left the food. Uber eats Has not attended to my complaint which i put through via their app. they charged me in full and did not refund my money. I did not get the food. DO NOT USE UBER EATS OR UBER!!! THEY ARE THEIVES