Uber Eats taking money from my account for no reason and refusing to pay it bac****

I can't believe i ordered a meal from KFC Meredale using Uber Eats app on the 2nd of January 2020.... I never received my order and i complained about this to Uber Eats but today i wanted to request a an Uber x to take me to work, now they deducted R138. 20 from my account for the meal i didn't even receive... Now im being told that they won't be able to pay me back as the order was made over 10 days ago.... But they were able to yake money from my account today... I want my cash back today!!!!!!!!!