Uber Eats Policy - No Refund If Drivers ***** Customers Food!!!!!

Uber Eats has ****** my money and the driver my food. I ordered last night and the Uber driver did not show up even though the app had said he arrived. When I called him he kept saying he is outside my house and then hung up, while I kept trying to explain to him he is at the wrong address. After calling him several times to his number and through the app he blocked my number and did not show up. I have never had Uber deliver to any other address and my address was clearly on my receipt. I even left a description of my house so that the driver was not in any way confused, as this very situation happened just over a month ago.

Uber Eats refuses for to refund my money or even have the decency of calling me. I would call them but they made she no one can do that.

If I had purchased my meal and paid with cash I guarantee the driver would have delivered but it was too convenient once again that it was perfect timing for the last meal orders of the day not to be delivered and when the driver finishes his shift.

Uber Eats had the audacity to say after reviewing my account they will not be refunded me... I’m not sure what’s account had to do with the driver *****ing my order.

I had 2 witnessed as well as cameras on both ends of my street that can verify that their driver did not deliver my food.

Uber Eats your service is disgusting and your drivers unprofessional!