UBER EATS NOT DELIVERING MEALS - But you pay

For the 3rd time, since using UBER, I have ordered a meal last night with no delivery, but they are more than willing to debit your account. I have not had ANY feedback from any issues I have logged with them in the past so I will not get a response for the one I logged last night. I just want to make everyone awaere that this could happen to you. I am done with them!!! NEVER AGAIN!