Uber eats ****** me

I placed an order for a meal. Am out of R350. Cedric said he delivered my order. Not realizing I have cameras at home.. He came hooterd and left with my meal. Well I can say he had a free meal for for the night paid by me. I tried contacting Uber eats but they do not have contact numbers u have to complain via the app. I did. N received a message there's nothing that can be done. I was not backing done. I made several attempts n calls. N got thru to Eugene manager of barcelos gateway. Who also didn't back down.. After 1month I received a mail for my refund of the meal.. Disgraceful to Uber eats. 110%to you Eugene Keep up the excellent customer service All franchise should learn from this guy...