UBER EATS / MCDONALD'S SWAPO RD

I ordered from McDonald's Swapo Rd The app did not update the address The driver alerted me that the app has the wrong address The Uber helpline said call him and tell him the new address He chose not to answer We messaged and he rep**** recognizing the new address He chose to ignore this..wait his allotted time And LEFT THE FOOD ON THE STREET FLOOR He could have let us know whilst we were communicating that he was not willing to come and we could have made an alternate arrangement but it's where he has the power to choose not to and disrespect your money by leaving food on the street

The terrible part of Uber is accountability They choose not to refund u nor respect the quantum of the order which actually hurts from a human to human perspective

I hope McDonald's can also take some accountability and action of their partner as they are recipient of the majority of the cash for product that their partner chose to deliver on the street floor

It's disarming and hurtful that u can be taken advantage of unexpectedly like that

The store noted they have problems with Uber