Uber Eats it's a ****

Uber Eats it's a **** every time they debit in my account. I also had the incident on the 9 May I order food from the restaurant and debit twice when I ask restaurant the it's only one payment that appear. Uber Eats they mentioned that they was onhold amount which I don't know because normally when I order it's debit immediately. So they don't want to refund my money. They come back yesterday again *****ing my money in my account.