UBER EATS IS A ****

UberEats is very suspicious..I used multiple cards on Uber Eats to found out that they have been charging and taking money without informing me.They then labelled it as a membership called Uber One.Recently I had ordered food,the driver waited a few minutes before leaving with my food.I have sent emails and contacted Uber Eats to no avail.They don't want to re-deliver or refund my money.My money and food is gone now .UBER EATS IS A ****