UBER EATS, I AM WAITING FOR MY FULL REFUND!!!!!!

I ordered from Steers on 08.02.24

Firstly the driver messaged me to ask for my address as his electric bike is about to die. i kindly sent this info, knowing that when messages like this are received, this usually means i will experience and issue of some sort. The driver was very responsive and lovely. He arrived and the packaging to me did not look like the normal burger and chips packaging, it came in the long box that usually contains ribs. I asked him is he sure this is my order and he assured me it is and even read my order back to me and i agreed that that is my order, and thanked him. When i opened it, it was indeed ribs and chips....I quickly got on the phone and Uber Eats transferred my call to him, he came back to collect the incorrect order and said he will be back with my correct order. An hour went by....i well knew he wasnt going to come back. I had logged the issue and sent images on the Uber Eats app of the incorrect order. They were quick to respond and refund A PORTION OF THE ORDER TOTAL! I am very unhappy with this as my order total was R309.00 and i was refunded R198....Where is my other R111,98??????

When i queried this they said no they have already responded and refunded the R198. SO WHAT HAVE I PAID R111,98 FOR EXACTLY????? I never received my order.....i could have taken that money and flushed it down the toilet in my opinion.

UBER EATS, I AM WAITING FOR MY FULL REFUND!!!!!!