Uber Eats food delivery

I ordered using Uber eats and was tracking the delivery person through the App but was unsuccessful in doing that. After a while I then received a call from the delivery person who said he was at the reception area where he was suppose to drop off the food. He never came to the address that i had inserted in the app I called him countless of time and he never picked up. Now Uber wants me to pay for food that was not delivered to me. I will not be paying that amount that is day light *******. Uber please take your drivers for customer service training as you are going to loose a lot of clients due to the bad service customers get.