Uber eats *******

I ordered a take away meal from Tommy's Sushi in Phoenix Durban. Estimated time of arrival was 20H43. At 20H45 I called the driver to see if there was a delay. He killed all my calls. On the Uber eats app it said my meal was delivered despite me not receiving it. The showed a pic that it was left at my door. This is impossible as I live in a gated community accessed controlled. The pic clearly shows the food in a zipper bag they use to keep the food warm. On my order instructions I state please hoot at gate. I have 4 witnesses that can verify nobody hooted. I have no calls or any other communication from Uber eats or the driver or the vendor so how he waited 8 Min I don't know. I lodged a dispute on the Uber eats app and until now nobody has come back to me. I can't find any other way of communicating with Uber eats. Me and my family will no longer supported Uber eats and I will in future do no business with any company that cannot provide me with reachable contact. I am now R300 out of pocket. I feel that I have been ******.