Uber eats driver getting away with free food

I would like to complain about an Uber Eats driver. I ordered food from Thava this afternoon The food arrived spilled in the packet. I asked the driver to take it back and tell the restaurant to redo the order. I called the restaurant and told them what happened and to redo the order, as I already waited an hour for this order. The driver then cancels the order. The restaurant called to say the driver did not return with the spilled food. I now had to re order the food and wait another hour. Please update your app so we can complain on the app directly. Now the driver has free food since it was just one container that spilled, and the restaurant is at a lose.