Uber Eats Double Delivery unacceptable

Uber Eats is disrespecting their customers with their expensive service. Far too many double deliveries! We are paying a lot more for their service and food must arrive warm. But Uber Eats seems to think it is fine to delay our food order by rerouting to make double deliveries! Unacceptable and selfish behavior. Uber Eats have twice promised returning our payment and have done nothing! Their system is also setup so that the relevant complaints can't be actioned by the customer. Not acceptable Uber Eats!!