UBER EATS Delivery Service

A few weeks ago I wrote about UBER drivers *****ing your food, unfortunately, I again had the same experience on Saturday 15th January when they were supposed to deliver an order from Rocomamas in Durbanville at 18.45 the evening, at 19.15 I phoned Rocomamas and was advised that the order was collected at about 18.35, but the driver did not leave as he was waiting for another order, apparently, the Uber drivers will not deliver one order at a time, he picked up another order at Rocomamas at approximately 18.45 and left to deliver. as the food was not delivered The Manager, Lucky, offered to redo the order at no cost and I had to pick it up, what a superb customer service experience. I once again want to warn you about using UBER deliveries as they are really *****ing your food, they also did not take the food back to Rocomamas as a non-delivery. Please note that as they do not deliver only one order but normally waits for a second-order it also stands to reason why your food is normally cold when delivered. My daughter lives in Switzerland and ordered a takeaway for us on Saturday evenings, due to Uber we are now going to stop this practice and yet another small opportunity for some income to a restaurant and work for UBER delivery services is lost, only in SA, this will happen.