CM
Charmaine M

1 reviews | Active since Dec 2022

14 May 2026, 10:27

UBER EATS - DEBORNAIRS PIZZA TRIPPLE DECKER ORDER

ORDER: 53598 DEBORNAIRS PIZZA WILLOW BLOEMFONTEIN ON THE 7TH OF MAY I BOUGHT A TRIPPLE DECKER FROM THE ABOVE RESTAURAUNT USING UBER EATS APP. ORDER WAS PLACED AT 11:33 DELIVERED AT 12:58. UPON OPEN THE PIZZA IT WAS COLD AND DRY. I WARMED IT AFTER I SMELLED A FOUL SMELL FROM THE HAM WHICH CLEARLY WAS EXPIRED AND INEATABLE. I HAVE CONTACTED UBER EATS ABOUT THIS AND EVERYDAY THEY ARE GIVING ME THE RUN AROUND TELLING ME THE WAY THEY ARE PASSING MY MESSAGE TO AN EXPERT WHICH CLEARLY IS THEIR WAY OF WASTING MY TIME. ON THE 8TH MAY I RECEIVED AN IN APP MESSAGE THAT I WOULD GET A REFUND ONLY TO GET 49 RAND INSTEAD OF THE FULL BALANCE, I ASKED THEM WHERE IS 165.90 WHICH WAS NPT REFUNDED SINCE THEN THEY BEEN WASTING MY TIME ANSWER AFTER MORE THAN 10 HOURS WITH A COPY AND PASTE MESSAGE. I TRIED GETTING HELP ON THEIR FACEBOOK NONE THE LESS IT IS THE SAME USELESS CUSTOMER SERVICE I MEAN WHAT IS HARD ABOUT REFUNDING ME MY FULL PAYMENT AS I HAVE BEEN A CUSTOMER FOR YEAR AND PLACES ORDER ON THER REGULARLY. I AM VERY MUCH ANGERY AND DISAPOINTED IN UBER EATS AND THEIR CUSTOMER SERVICE WHICH DOES NOT CARE ABOUT THE CUSTOMER WELL BEING.

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