Uber Eats Debacle

I waited over an hour for a RocaMama's delivery order through the uber eats app. Upon arrival of my order, I saw 2 RocaMama parcels to which I enquired with the driver if both were a part of my order. He reassured me that the order was complete. I opened the bag and saw 2 takeaway parcels and walked away

When i got back inside my place of residence, I quickly realised that my order was in fact incomplete as it was missing both my side order of chips

I proceeded to then report the incomplete order on the uber eats app and then had to wait another hour for the outstanding items to be delivered

The delivery personnel ought to take it upon themselves to ensure that each delivery is indeed complete & correct

I am very disappointed with the service and will opt to use other platforms such as Mr delivery and order in; who pride themselves in excellent customer experience )