1 reviews | Active since Feb 2026
I paid cash on 29/01/2026, yet Uber Eats debited my account on 02/02/2026 for the same order — a blatant double charge.
Support told me they “cannot help because 48 hours have passed,” even though the unauthorised debit occurred after the order was delivered and paid for. This is misleading, unfair, and a clear violation of the South African Consumer Protection Act (CPA).
I demand an immediate refund. Failure to act will result in escalation to my bank, the National Consumer Commission, and public exposure of this deceptive practice.
Uber Eats must stop punishing customers for their own errors — this is unacceptable.
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