Uber Eats

First time using Uber Eats and never again. Never received the order but they did took my payment. Order was with Prism Pavillion. There are no number for them. The number on Uber Eats go directly to voicemail. Uber Eats rep**** on online complaint that they will respond to ticket in 6 to 12 hours. Nothing yet after 48 hours. This is a ****. Please peaple you will just loose money.