Uber Eats Cash and Customer Service

I expressed, with screenshots of the evidence, that my Uber cash is not applying to my cart. This is my own money that was refunded to me as Uber cash. The agents Fatima Altaf and Adel Samuels keep sending generic macro responses saying that is should automatically apply. 😂 Yes, I know, but it’s not applying? So what now? I never wanted to use them ever again after I had hassles on my previous order but now I just wanted to get my own money back and use the credits. And now I can’t? They just mess you around. If you can, rather just drive to a restaurant and support them directly. You will be pulling your hair out re-explaining yourself to people who don’t want to help you and keep going back and forth until you just rather drop the whole issue cause it’s not getting resolved.