UBER EATS CALL CENTRE AGENTS-NO HELP

AFTER NOT RECEIVING MY ORDER I CALLED THE CALL CENTRE. FIRSTLY THE GIRL THAT ANSWERED COULD HARDLY SPEAK ENGLISH AND SEEMED TO UNDERSTAND EVEN LESS, EXCEPT IF SHE WAS BEING SPITEFUL. I GAVE MY EMAIL, SHE SAID IT WAS WRONG, EVENTUALLY SHE ASKED MY CELL NO, THEN CONTINUED. I GAVE MY ORDER NO AND SHE ASKED ME TO HOLD ON. SHE SAID THAT THE DRIVER TRIED TO CALL ME A COUPLE OF TIMES. I SAID THAT NOBODY CONTACTED ME, SHE SAID SHE CAN SEE IT ON THE SCREEN. I SAID AGAIN THAT NOBODY CALLED ME., AND STARTED TO FEEL AGITATED. SHE SAID THAT SHE CANT HELP ME AND I WONT GET A REFUND AND PUT THE PHONE DOWN. I CALLED AGAIN TRYING TO TALK TO A MANAGER. NO LUCK. I CALLED AGAIN AND SPOKE TO ZAHEED. HE ALSO TOLD ME I HAD THE WRONG EMAIL!!! IEVENTUALLY HE ASKED FOR MY ORDER NO. THEN HE SAID THE DRIVER TRIED TO CALL ME SEVERAL TIMES, ITS ON THE SCREEN. I SAID HE DID NOT, HE REP**** THAT HE DID, I ASKED HIM TO CALL THE DRIVER TO HEAR WHERE MY ORDER WAS AND HE SAID HE WONT AS MY ORDER HAS BEEN SIGNED OFF AS DELIVERED BY THE DRIVER. THEN I ASKED FOR THE DRIVERS NO AND HE SAID HE WONT GIVE IT TO ME. BOTH THESE PEOPLE FROM THE CALL CENTRE WAS RUDE AND ARROGANT AND NOT INTERESTED IN HELPING AT ALL. IT MAKES ME WONDER HOW MANY PEOPLE JUST LEAVES A SITUATION LIKE THIS AND RATHER FORGETS ABOUT IT THAN HAVE THE AGRIVATION. WHATS GOING ON HERE.