Uber eats

I ordered food with Uber eats for someone and the driver tried to make contact but could not. Sad part is that a photograph of my food order was put in the tarred road them a picture taken whereby they said they have delivered the food. Person went outside to check for the food as the impression given was that it was left there. Contact Uber eats to ask about it and was told I will not get a refund. Issue is that it says it was delivered in the street but the food is not there to make it worse they placed on the driveway for the phone evidence of delivery. How did you you delivered the food yet it wasn't. How do you say IAM not gonna get a refund as IAM not asking for it but the food. They did not wanna answer me as to what will happen to the food I paid for and didn't get it. Daylight ******* Indeed and people are taken for granted.